The Financial Blog

I was browsing the web and came across this story from This is Money.

A bank bombarded a cancer patient with 762 phone calls in 10 months after he went into debt.

Classy. The proponent of the calls was Barclays for a sum of under £5000, a matter in dispute because of an issue with the Halifax insurance policy that should have covered them in case of inability to work due to sickness.

So what do you do when you are getting 6+ calls a day? Change your number! That should sort it right? Wrong!

When they changed their number to escape the barrage the bank rang their daughter instead, making dozens of calls to her mobile over four months.

Thankfully due to the little known Protection from Harassment Act 1997 the couple and their daughter have managed to bar Halifax from calling them.

So what’s the moral of the story?

If you owe the banks money and get behind on your payments, they will step all over you to get their cash back, so keep up to date on your payments, and if they have wrongly charged you over the past few years and you are considering making a claim against these unlawful charges then do it!

Believe me if it was the other way round they would have called you 4 or 5 times already today.

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This entry was posted on Tuesday, September 25th, 2007 at 3:23 pm and is filed under Insurance, Banking. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.